Website Privacy Policy

Created: July 7, 2000
Last Update: January 1, 2021

How We Protect Your Privacy

This website privacy policy tells you how we collect, use, and protect your personal information. By visiting our website (www.zairmail.com), you accept and agree to the terms and conditions of this website privacy policy. In particular, you consent to our collection and use of your personal information as described in this website privacy policy.

Statement of Principles

Minors

Our products are designed for business users rather than consumers. Only adults should purchase anything from our website. If a product we offer is legal only for adults to use or possess, no adult should purchase the product for illegal use or possession by a minor.

If you are less than 18 years old, you may use our website only with the permission, active involvement, and supervision of an adult parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.

This Policy Is Part Of Our Terms And Conditions Of Use

Our website privacy policy is a part of, and subject to, our website's Terms and Conditions of Use. You may view these terms and conditions on our website.

This Policy and Customer Agreements

If you are our customer, any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.

The type of information we collect from you and interest-based advertising.

Simply by visiting our website you automatically share certain information. This includes basic information such as your IP address, the date/time of your visit, the duration of your session, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer's operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.

We may use cookies, digital fingerprinting (e.g., device, machine, and Internet browser fingerprints), web beacons, click redirects, pixel tags, container tags, and similar technologies. In plain English, this means there is information that our website's server transfers to your computer. This information can be used to track your session on our website, customize our website content, and optimize your experience as an individual.

If you are using one of the common Internet Web browsers, you can set up your browser to either (a) let you know when you are being tracked by us or to (b) deny us tracking access to your computer or electronic mobile device. The manufacturer of the browser you use has instructions on how to modify tracking settings. You may find these instructions in the “Help” section of your browser or by contacting the browser’s manufacturer.

We may also collect any data that you provide us by posting it at our website or by sending it to us via email. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website's services and features.

Some transactions between you and our website may involve payment by credit card, debit card, ACH, checks, money orders, wire transfers, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.

What We Do With Your Information

We use your information to operate our website's business activities. For example, we may use this data to contact you about order details, changes to our website, direct marketing (e.g., new products and services, special offers, etc.), resolve disputes, troubleshoot issues, and enforce our website's terms and conditions.

As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

We may provide information about you when compelled by law enforcement or other government officials, with proper jurisdiction and form of legal notice, for purposes of investigating fraud, alleged intellectual property infringement, any other suspected illegal activity, or matters that may expose us to legal liability. If we receive notice from law enforcement or other government officials, with proper jurisdiction and form of legal notice, then we will notify you, and give you, or your chosen representative, the opportunity to challenge that request through the proper legal or administrative channels.

Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be able to tell you because of national security laws. Please take this risk into account before supplying information to us or any other website owner.

Although we do not disclose individually identifiable information, we may disclose aggregate data about our website's visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.

If we sell our website, we may transfer your information to the purchaser of the site. Upon completion of such a transfer, we will no longer possess or control the data received by the purchaser.

Credit Card Information

To pay for products or services we might ask for credit card or (ACH) banking information. We transmit that information in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption. Our website is subject to regular automated testing to assure security and PCI compliance.

Real time authorization, capture and execution of credit card purchases are performed over the Internet through a Global Payments (TSYS) secure gateway. In addition to checking for a valid credit card number, the system verifies the billing address to help reduce fraud. Verification codes are not stored on the site or in our database. We uses GoDaddy SSL to provide a secure connection with the client. GoDaddy is a leading SSL provider. All accounting reports of credit card transactions are managed on a secure and confidential basis.

Mail on Demand Process and the Internet

Zairmail is the fastest, easiest, and most cost effective way to send real USPS direct mail. Zairmail offers this service by using automated proprietary software and systems to process your mailing and automate production. When products are produced, they will be processed by our software/systems, but they may also undergo other production processing (such as printing, inserting, mailing…) at the premises of one of our trusted partners. We only work with partners who can assure us of their integrity in dealing with confidential information and can demonstrate best practices conforming to our stringent standards in this area.

We require any partner with access to personal information, customer data, or production details, to sign legal agreements in order to ensure that your trust in us is not breached. Simply speaking, we take enormous care in ensuring that your mailings will not be read by anyone other than the intended recipient. Our partners are extremely experienced when it comes to dealing with mailing systems involving highly personal information such as personal bills, corporate confidential documents, and financial information, and you can be assured of their integrity in handling your mailings.

We use highly secure mail delivery systems that place the mailings directly into the safekeeping of a country's postal service. Your letters never enter a public mailbox and, while in our facility, or a postal processing facility, the premises is always secure from public access. The contents of mailings are removed from our active servers within 48 hours of our estimated delivery time unless you have requested access to mail that you have previously sent.

In using our services, you are assured of our greatest efforts in maintaining the confidentiality of your information. However, we remind you to be aware that in using any electronic service your information travels through equipment and over lines owned by many different companies, most of which are not under our control.

Do-Not-Track, Interest-Based Advertising, Remarketing, and Dynamic Ad Serving

Do-Not-Track

We try to honor any Do-Not-Track signals you send through your web browser when visiting our website. However, please read the following important information about “Interest-Based Advertising,” “Remarketing,” and “Dynamic Ad Serving” so that you understand the type of tracking that may be done by third party vendors when you visit our site and how you can opt out of such tracking.

Interest-Based Advertising

We do not allow third parties to advertise on our site and will not provide your information to third parties for advertising purposes. We sometimes accept articles or other educational content from third partners to share with our users and newsletter subscribers. The providers of this material do not receive information on individual users or subscribers.

This website does not collect the information or control the content of the advertisements on the Internet. You may be able to opt out of such advertising.

If you are in the United States, you may opt out of some advertising via the Digital Advertising Alliance at http://www.aboutads.info/choices/

If you are in Canada, you may opt out of some advertising via the Digital Advertising Alliance of Canada at http://youradchoices.ca/

If you are in the Europe Union or the United Kingdom, you may opt out of some advertising via the European Interactive Digital Advertising Alliance at http://www.youronlinechoices.com/

To find out more about Google privacy policies and its DoubleClick DART cookie used to generate interest-based advertising, go to https://policies.google.com/technologies/ads .

Protect My Choices

If you are using Internet Explorer, Mozilla Firefox, or Google Chrome browsers, you may wish to install the “Protect My Choices” browser extensions that are designed to help you protect your opt-out preferences. To learn more, go to http://www.aboutads.info/PMC.

Remarketing

This website may use a remarketing tag to advertise online. This means that Google and other third-party vendors may show our ads to you on sites across the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based upon your past visits to our website.

If you would like to opt out of Google’s use of cookies, you can visit the company’s Ad Preferences Manager at https://adssettings.google.com/authenticated?hl=en.

In the alternative, you can opt out of the use of cookies by some third-party vendors by going to the Network Advertising Initiative’s opt-out page located at https://optout.networkadvertising.org/?c=1 .

Dynamic Ad Serving

Our website may use Google’s Dynamic Ad Serving feature. To opt out of interest-based ads by Google, follow Google’s opt-out instructions located at https://support.google.com/ads/answer/2662922?hl=en .

DoubleClick Remarketing Pixels

Our website may use DoubleClick’s remarketing pixels. If you would like to opt out of DoubleClick’s use of cookies, you can visit the DoubleClick opt-out page at https://adssettings.google.com/authenticated?hl=en.

Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising.

User Names And Passwords

Your access to parts of our website are protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

Use Of Information And Unsolicited Commercial Email

If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too. If you communicate with other website users via our website (or by other means), such third parties may have copies of your communications even if you delete your own copies of such communications on our website and your electronic devices.

We hate junk email (spam). Information you obtain from our website about us, or other site users, cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website's posting or other communication systems.

Your Voluntary Disclosure Of Information To Third Parties Who Are Not Our Suppliers

You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.

Autoresponders

We may use autoresponders to communicate with you by email. To protect your privacy, we use a verified opt-in system for such communications, and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to customercare@zairmail.com or sending us mail to the address listed below.

Information Security

We try to keep your information secure. If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep your data safe. However, with governments spying online using sophisticated technology and hacker’s data mining sites, no website owner can guarantee your information will be completely safe from unauthorized access by others. Please take these security risks into account before giving information to us or any other website owner.

Data Retention

We will keep your data for as long as we need it to provide you with products and services, comply with applicable law, resolve any disputes between us or with third parties, and to enforce any contracts between us.

California, European Union & Brazilian Privacy Rights

California Residents

If you are a California resident and our customer, Cal. Civ. Code § 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes.

We DO NOT share/sell the personal information of our users to third parties.

If you reside in the State of California, you may have certain privacy rights under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 to § 1798.199 ("CaCPA"). However, the CaCPA does not apply to us for one or more of the following reasons: (1) we are a small or medium-sized enterprise (“SME”) that is not a “business” as such term is defined in Subsection 1798.140(c) of the CaCPA; and (2) other laws apply to us that conflict with and/or supersede the CaCPA.

Even though we do not have a legal obligation to do so, we may respond to your requests made per the CaCPA. However, these voluntary responses are not a waiver of our legal rights and obligations under the laws of Oregon and U.S.A. or the arbitration provisions found within our website’s Terms and Conditions of Use.

European Union Residents

If you reside in the European Union, you may have certain privacy rights under Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"), to the extent the GDPR does not conflict with the laws of Oregon and U.S.A.. Even if we do not have a legal obligation to do so, we may respond to your requests made per the GDPR. However, voluntary responses are not a waiver of our legal rights and obligations under the laws of Oregon and U.S.A. or the arbitration provisions found within our website’s Terms and Conditions of Use.

Small Or Medium-Sized Enterprise Status

We are a small or medium-sized enterprise (“SME”). This means that because of the size of our business, to the extent (if any) the GDPR governs our relationship with you, some of GDPR’s obligations do not apply because we are an SME.

Brazil Residents

If you reside in the Federative Republic of Brazil, you may have certain privacy rights under Brazil's General Law on Protection of Personal Data, Lei Geral de Proteção de Dados Pessoais, Law No. 13,709/2018 (“LGPD”), to the extent the LGPD does not conflict with the laws of Oregon and U.S.A.. Even if we do not have a legal obligation to do so, we may respond to your requests made per the LGPD. However, voluntary responses are not a waiver of our legal rights and obligations under the laws of Oregon and U.S.A. or the arbitration provisions found within our website’s Terms and Conditions of Use.

How To Make A Request

To make a request under the CaCPA (California residents), GDPR (European Union residents), or LGPD (Brazil residents), please send an email to customercare@zairmail.com or write us at the following address:

Zairmail
PO Box 1232
La Grande, OR 97850
U.S.A.

We will respond within thirty (30) days of receipt of your request.

Requests to Access Personal Data

If we grant your request to access personal data, we will: (1) confirm whether or not we are processing your personal data; (2) provide you with a copy of any of your personal data that we possess; and (3) provide you with information about how we process such data (e.g. purposes, categories, recipients, etc.).

Requests to Delete Data

If you request that we delete your personal data that we possess, we will do so unless: (1) the data is needed to exercise the right of freedom of expression; (2) we have a legal obligation to keep the data; (3) we must keep the data for reasons of public interest; or (4) the data has been processed so that it is anonymized.

Any personal data we processed unlawfully will be deleted. If you were a minor when we collected the personal data, we will delete the data upon request.

If we believe any third parties have acquired your personal data through us, we will take reasonable steps to inform them that you have requested erasure of such data.

Objections to Processing Of Personal Data

If your request is an objection to the processing of your personal data for directing marketing purposes, we will cease using your data for such purposes.

We DO NOT share/sell the personal information of our users to third parties.

Portability Requests

If we collected personal data from you because of a contract between us or based on your consent, and we processed that data by automated means (in structured machine-readable format), you can request that data be transmitted by us to another company or organization.

We will provide such data to the recipient third party in a commonly used open format electronic file (e.g. CSV, JSON, XML, etc.).

Denied Requests

If we reject your request, we will provide you with the reason(s) for doing so. You may then choose to file a complaint with the Data Protection Authority and request a judicial remedy to the extent such a request is not in conflict with the laws of Oregon and U.S.A. or the arbitration provisions of our website’s Terms and Conditions of Use).

Processing Fees

As a general rule, there is no fee for processing your request. However, we reserve the right to refuse your request or charge a reasonable fee for processing it if the request is manifestly unfounded or excessive. For example, it would be excessive to make a repetitive second request to access your personal data one month after we provided you with the data from a prior request.

Automated Processing

We may make decisions through automated processing (e.g., algorithms) of personal data that are legally binding or significantly affect you.

Any such automated decision-making is done per your express consent or because it is necessary for reasons of substantial public interest under applicable law.

Such an automated decision may be made based on relevant law. However, if the decision is made for other reasons, we will inform you of the process’ logic and potential consequences of the decision. To the extent that the laws where you reside do not conflict with the laws of Oregon and U.S.A. or the arbitration provisions found within our website’s Terms and Conditions of Use, you may also have a right to obtain human intervention and contest the automated decision.

Force Majeure

We, our principals, employees, and agents shall not be liable for failure to perform any of our obligations under this policy during any period in which we cannot perform due to fire, earthquake, flood, or other natural disaster, epidemic, pandemic, explosion, casualty, war, terrorism, embargo, riot, civil disturbance, act of public enemy, act of God, or the intervention of any government authority, or similar cause beyond our control.

Policy Changes

The terms of this privacy policy will change from time to time. If such changes are made, we will notify you by posting the date of the most recent change(s) to this privacy policy. Please check for changes on a regular basis and confirm that you are still in agreement with the current policies in effect.

By continuing to access our website after changes to this privacy policy go into effect, you are agreeing to be legally bound by the revised policy.

If you are concerned about the topic covered by this website privacy policy, you should read it each time before you use our website.

Questions or Concerns

Any questions or concerns about this website privacy policy should be brought to our attention by sending an email to customercare@zairmail.com and providing us with information relating to your concern.

You may also mail your concerns to us at the following address:

Zairmail
PO Box 1232
La Grande, OR 97850
U.S.A.

 

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